Patents
The Lodsys Patents are directed to systems and methods for providers of products and/or services to interact with users of those products and services to gather information from those users and transmit that information to the provider.
The inventions described by these patents are used by companies to interact with users of their products and services to, among other things:
Some of the benefits companies receive from using these inventions are:
The inventions described by these patents are used by companies to interact with users of their products and services to, among other things:
- - provide online help, customer support, and tutorials
- - conduct online subscription renewals
- - provide for online purchasing of consumable supplies
- - survey users for their impressions of their products and services
- - assist customers to customize their products and services
- - display interactive online advertisements
- - collect information on how users actually use their products and services
- - sell upgrades or complimentary products
- - maintain products by providing users notice of available updates and assisting in the installation of those updates
Some of the benefits companies receive from using these inventions are:
- - increased product sales (of consumables, subscriptions, and complementary products)
- - increased additional revenues (of in-product digital items and interactive advertising)
- - more efficient design of subsequent products (faster time to market, better targeted features, and the ability to interactively update products in the field)
- - greater customer satisfaction (both in terms of future product development as a result of
- - consumer input and through keeping products up to date or providing more effective online help resources in a cost efficient manner).
